Hospitality template

Daily Manager Handover Template

Use this handover to pass forward the facts that shape the next shift's first move.

Who it is for: Duty managers, restaurant managers, and F&B shift leads

Visible checklist

What happened
Pressure points from the last service.
Guest incidents, team gaps, and unresolved blockers.
Sales, covers, rota, or stock issues that matter for the next shift.
What to do next
Name the first move for the next shift.
Assign specific follow-up work with owners and timing.
List proof or checks needed before the next service peak.

Common failure points

Handover mixes background detail with no clear first move.
Assignments are implied but not owned.
Recurring problems disappear between shift leaders.

How Service en Place helps

Service en Place turns handover into clear ownership, source-owned records, and a memory of what repeatedly breaks between shifts.

Run a pressure scan