Legal

Terms of Service

Last updated: 21 June 2026

Service en Place is an operational decision-support product. These terms govern access to and use of the service.

These pages are early-access drafts written by the engineering team and are not solicitor-approved.

The service

Service en Place helps operators capture operating records, prepare drafts, and act on operating pressure. It is a support tool.

Your account and responsibilities

You are responsible for activity under your account and for keeping credentials secure. Access may be structured around organisations, memberships, workspaces, and role-based permissions.

Acceptable use

You must not misuse the platform, interfere with its operation, attempt unauthorised access, or use it for unlawful, harmful, or deceptive activity.

You must not use the service to scrape, harvest, or bypass the access controls of any third-party platform unlawfully or against that platform's terms.

Your data and uploads

You remain responsible for the data, inputs, and documents you place into the platform, and confirm you have the right to use and submit them.

You should not place unnecessary guest or staff personal data into operating records.

AI-assisted outputs

AI-assisted outputs are drafts. Review and confirm them before relying on them.

AI-assisted outputs are drafts that must be reviewed and confirmed before you rely on them. Operating suggestions are not professional advice.

Draft payroll support

Draft payroll support only. Verify hours, rates, deductions, and statutory obligations before using anything outside Service en Place. This is not payroll, tax, legal, or HR advice, and it is not HMRC-ready payroll software.

Guest feedback and review links

Where you record guest feedback or use source/reply links, you are responsible for how you attribute, contact, or respond, and for complying with the relevant platform's terms.

Integrations

Connect only accounts you are authorised to manage.

Subscriptions and billing

Some parts of the service are paid. Paid plans are billed through Stripe. Payment card details are handled by Stripe, not stored directly by Service en Place.

Plan pricing, billing interval, and cancellation terms: To be confirmed before launch. Legal review required before launch.

Suspension and termination

We may suspend or restrict access where reasonably necessary for security, abuse prevention, non-payment, legal compliance, or material breach.

Detailed suspension and termination terms: Legal review required before launch.

Boundaries of the service

Service en Place is a support tool. It is not legal, tax, employment, HR, accounting, or other regulated professional advice.

You remain responsible for your decisions and for complying with all legal and regulatory requirements that apply to your business. The service does not replace professional judgement.

Liability and warranty

Liability limits and warranty disclaimers: Legal review required before launch.

The service is provided on an as-available basis. We do not promise uninterrupted access.

Governing law

Governing law and jurisdiction: Legal review required before launch.

Contact

Questions about these terms can be sent to info@servicemindconsulting.com.